Jabber for Mobile

Purpose

Cisco Jabber is an anytime, anywhere collaboration tool that streamlines communication, enhances productivity, and allows campus faculty and staff to interact with contacts inside and outside the university.

Audience 

Faculty and Staff

Prerequisites 

You must have a university assigned phone extension to use the phone call functionality. Depending on your carrier, you may need Campus VPN during the initial installation of Jabber on your mobile device.  If you do not have a long-distance code, submit a request to the IT Service Desk.

Important Notes 

You might need to dial 9 before entering a local number and 9-1 before dialing a long-distance number. At the beep, enter your long-distance code to complete the call. International calls are not permitted via Jabber. Sign out of Jabber and close the application to preserve battery life.

Getting Started

Download, Install and Use Jabber for Mobile

  1. Download Jabber from either the Google Play store or the Apple App Store and open the app.
  2. Enter your TAMU-CC email address. (Note: If your email is still on display when the login screen comes up, you must enter your university IslandID.)
  3. Select Continue.
  4. Enter your university password.
  5. Select Sign in.
  6. Once you are logged in, an important 911 notice will appear. After reviewing, select OK to accept the notice. (Note: If you do not accept this notice, Jabber will not function correctly.)
  7. To sign out, select My profile and settings and then select Sign Out.