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For up to the minute email notifications about system outages, scheduled maintenance and new services, subscribe to the IT Notifications mailing list by following this link:


Upcoming Maintenance
System Start End Details
Banner & DegreePlanner

Friday, November 30, 2018, 6:00PM

Friday, November 30, 2018, 7:00PM Applying standard patches and updates. Banner and DegreePlanner will be unavailable during this time. 
Office 365

Wednesday, December 19, 2018, 11:59PM

Thursday, December 20, 2018 1:00AM Upgrading the Microsoft Office suite on all University managed Windows computers to the latest version, Office 365. 


Past Scheduled Maintenance
System Start End Details

Saturday, November 10, 2018 9:00AM

Saturday, November 10, 2018 2:00PM We will be updating Cascade to the latest version. This will not affect live version of the sites, but clients will be unable to access Cascade during the upgrade. 
Web Services Thursday, November 8, 2018 10:00PM Thursday, November 8, 2018 11:00PM No downtime is expected but client logins to manage websites hosted on our web services infrastructure (Falcon) will be restricted during this maintenance window.   
Agiloft Wednesday, October 17, 2018 5:00PM Wednesday, October 17, 2018 10:00PM Clients will be unable to place tickets through the self-service portal during this time.
Duo Security Saturday, September 1, 2018, 6:00AM Saturday, September 1, 2018, 6:07AM Employees may experience a service interruption to their IslandID login during this time. 
Replace External Switch Stack Thursday, August 23, 2018 10:00 PM Thursday, Augsust 23, 2018 11:00 PM At this time, a brief outage may be expieenced by network users.  
Blackboard Learn  Thursday, August, 23, 2018 12:00AM (CST) Thursday, August, 23, 2018 1:00AM (CST) At this time, the Blackboard Learn system may be unavailable due to the implementation of a cumulative update.
HPC Thursday August, 9, 2018 10:00PM Friday August, 10, 2018 1:00AM Red Hat has released updates to the Gluster software and kernel for the underlying operating system. A reboot of all storage nodes will be required to apply these updates. 
Print Shop Database Friday August, 10, 2018 12:00PM Friday August, 10, 2018 1:00PM Migration of the PSP database from SQL2008 to SQL2016.
All SQL Database Systems Saturday August, 11, 2018 12:00AM Saturday August, 11, 2018 8:00AM IT Systems Administration will be migrating all MySQL databases hosted on the Owl servers over to new MySQL 5.7 virtual machines. Applications impacted include:
- Cascade
- Confluence
- Jira/Iris
- Falcon Web Applications (WordPress, Drupal, etc...)
- Passwords Reset (
DegreePanner Friday, August 17, 2018 7:00PM Friday, August 17, 2018 9:00PM DegreePlanner will be unavailable durin this time. 
Blackboard Thursday August, 9, 12:00AM, 2018 Friday August, 9, 2018 1:00AM Bb Learn Cumulative Update 2 - Learn Q2 2018
HPC Thursday August, 2, 2018 10:00PM Thursday August, 2, 2018 11:00PM Any running jobs are paused for reboot and will resume afterwards.
General Linux Servers Thursday August, 2, 2018 8:00PM Thursday August, 2, 2018 10:00PM Applying patches for security and rebooting the servers. 
InfoBlox Thursday August, 2, 2018 10:00PM Thursday August, 2, 2018 10:15PM Applying updates to block sites more quickly
Banner Friday, July 27, 2018 6:00PM Friday, July 27, 2018 9:00PM Banner will be inaccessible during the maintenance window. 
Symphony Thursday, July 26, 2018 1:00PM Thursday, July 26, 2018 5:00PM Upgrading all 7 Symphony servers to the latest version to address security fixes and patches.
Cisco AnyConnect VPN Client Thursday, July 26, 2018 7:30PM Thursday, July 26, 2018 8:00PM When connecting to VPN the application will automatically update itself.
Parchment Transcript System Wedesday, July 11, 2018 9:00AM Thursday, July 12, 2018 12:00PM Clients will be unable to order transcripts during this time. 
DegreePlanner Tuesday, July 10, 2018 12:00PM Wedesday, July 11, 2018 9:00PM DegreePlaner will be unavailabe during this time. 
Turnitin Tuesday, July 10, 2018 8:00AM PDT Tuesday, July 10, 2018 4:00PM PDT

Turnitin services will be unavailable on July 10, 2018:

  • Turnitin and TurnitinUK (including all integrations)
  • Feedback Studio for iOS
  • iThenticate
  • WriteCheck

To ensure that services remain stable, particularly during high submission periods, this maintenance will include several hardware updates and performance improvements.

Blackboard Saturday, June 16, 2018 12:00AM Saturday, June 16, 2018 5:00AM Migration of storage for Blackboard Learn to improve stability and performance. Blackboard will be unavailable during this maintenance window. 
General Linux Servers Thursday, May 31, 2018 10:00PM Friday, June 1, 2018 Midnight

During this time, multiple Linux servers will be unavailable due to the implementation of critical bug or security patches. The following are the systems/areas that will be affected: 


  • IT Systems Administration: Listservs.
  • IT Applications Administration: Agoloft, Confluence/Jira, and Fischer Identity Production.
  • Mary and Jeff Library, Conrad Blucher Institute (CBI)
  • Gulf of Mexico Research Initiative Information and Data Cooperative (GRIIDC)
  • HRI (Harte Research Institute)
  • College of Science and Engineering.    
Select Linux servers Thursday, May 24, 2018 10:00PM Thursday, May 24, 2018 Midnight

During this time, multiple Linux servers will be unavailable due to maintance. The following are the systems/areas that will be affected: 

  • Web Services/Mailing Lists
  • General Oracle
  • Blackboard,Cascade,Pinnacle, Synplicity, TargetX
  • College of Science and Engineering.
CAS/ADFS Authentication Monday, May 21, 2018 11:00PM Tuesday May 22, 2018 1:00AM

End users will experience intermittent service disruptions of CAS/ADFS authenticated services during the scheduled maintenance. 

Select Linux servers Friday May 18, 2018 10:00PM Friday May 18, 2018 Midnight

During this time, multiple Linux servers will be unavailable due to maintance. The following are the systems/areas that will be affected: 

  • Agaloft, and Fischer Identity Production.
  • Confluence/Jira
  • Mary and Jeff Library
  • College of Science and Engineering.
HPC Friday May 11, 2018 10:00PM

 Friday May 11, 2018 11:00PM

Security and bug fixes will be implemented to enhance the security of our infrastructure. For HPC users, any running jobs will be paused for the reboots and will resume afterwards.  

MySandDollar Thursday, April 26 7:30AM

 Thursday, April 26 8:00AM

Systems Administration will be migrating the MYSANDDOLLARS virtual server from Microsoft Hyper-V to VMware as part of our retirement of Microsoft Hyper-V. During this maintenance window, students might not be able to login to check SandDollar card balances.

Campus Wireless Services Monday, April 23, 2018 7:00AM

Monday, April 23, 2018 8:00AM

Personally-owned devices, such as smartphones, connecting to campus wireless network will be placed into an unprivileged network. The unprivileged network will allow access to all internet resources except for A&M-Corpus Christi’s internal resources. 


For a list of current outages follow this link: