My IslandID Account FAQs

No, a New Account Request Form (NARF) for computer account creation is no longer needed.  Faculty and Staff accounts are generated automatically during the Workday onboarding process.  Student accounts are generated 24-48 hours after being accepted.  An email is sent to the person notifying them that their IslandID is ready to be claimed.

Email addresses follow this format depending on role. 

Students: IslandID@islander.tamucc.edu                

Faculty/Staff: firstname.lastname@tamucc.edu

Affiliate accounts are now requested through My IslandID Management Portal.  Use the quick step guide to walk through the process.  The department requesting an Affiliate account must first get a UIN assigned from Human Resources.

Affiliates of TAMU-CC, users that are not faculty, staff, or students, may receive access to various university resources for a time not to exceed a year. Access may be extended for up to one year at a time if the Affiliate still requires use of university resources. For steps on how to exten an affiliate account, visit https://it.tamucc.edu/tugs/is/affil-access-ext.html

Prior to your password expiration, go to My IslandID portal.  To reset, go to the “Reset Passwords” tab, type in new password and click on “RESET PASSWORD”.

You can reset your password by either of the following methods:

1. Go to MyIslandID.tamucc.edu and click on “Password Reset – Request Code” to send a reset PIN to your cell phone via SMS text message.
2. Go to MyIslandID.tamucc.edu and click on “Password Reset – Security Questions”. Enter your IslandID or email address and click "Submit". Answer the security questions correctly and click "Submit".

The first time you log into the new system you will be asked to create five security questions.  You can alter existing questions and answers within the My IslandID portal.

Yes, you will receive the first notification when your password is 30 days from the account expiration date. The notification will repeat 10 days and 3 days from the expiration date.   Notifications will cease when your password is reset.

Include a mobile phone number in your account recovery within the My IslandID portal. To check, select the "My Profile" tab. Verify your cell phone and an alternate email address are listed to further aid in the password reset process.

Go to MyIslandID.tamucc.edu and click on "Forgot your IslandID?". Enter your identification information and click “SUBMIT”.  Your IslandID will be provided.

Go to MyIslandID.tamucc.edu and click on "Forgot your Student ID (A#)?". Enter your identification information and click “Get my ID!”.  Your Student ID or A-Number will be provided.

A new employee/student will receive an email (to an alternate email address) with a username   and security code (Contact the IT Service Desk at 361-825-2692 if you did not receive a security code). On MyIslandID.tamucc.edu select "New User?".  Enter your security code and date of birth and click "Submit". Read the Acceptable Use Policy and click “Accept”.  Your IslandID will be presented, click “Next”.  Answer security questions presented or use the pencil icon to choose different questions, once all questions are answered, click “Submit”.  Create and confirm your new password, click on “Reset Password”.

New Student – IslandID is automatically generated and information about activating your account is emailed to the external email account included with your application to the University 24-48 hours after being accepted.  The email contains the security code needed for activating your IslandID.

New faculty or staff – IslandID is automatically generated and information about activating your account is emailed to the external email account included with your employment application with the University 24-48 hours after employment data has been completed within Workday. The email contains the security code needed for activating your IslandID.

The Email display name comes from the Preferred First name field in Workday.

Students will retain access to their IslandID login and Microsoft Office 365 for one year (365 days) after last date attended.

Employees will retain access to their IslandID login and Microsoft Office 365 until the date of separation in Workday.  Any data the employee needs to retain after date of separation, should be retrieved prior to the date of separation.  If employee is a student or former student, please refer to the information on student accounts.

Send an email to itrequests@tamucc.edu requesting that the falcon account owner be changed. The email must be sent from the current owner or their supervisor and must include the new owner's IslandID.

Web account owner or their supervisor should send an email to itrequests@tamucc.edu asking for the account to be deleted/removed.

Log into the My IslandID Management Portal. Click the Users tab, then type the account name in the search bar. Select the account, then scroll to Section 2. Click the dropdown menu and select Manage Accounts, then click Next. Scroll to Section 4 to reset the password. Follow Password Rules provided in right-hand panel.

Log into the My IslandID Management Portal. Click on the Requests tab from the top menu bar. Click on the Request Access button. In Section 1, click the Include Self checkbox. In Section 2, click the Select dropdown arrow and select Accounts, then click the Next button. Click the MySQL checkbox. A pop-up box will appear. Fill in the Database Name and Password then click DONE.

Log into the My IslandID Management Portal. Click on the Requests tab from the top menu bar. Click on the Request Access button. In Section 1, click the Include Self checkbox. In Section 2, click the Select dropdown arrow and select Accounts, then click the Next button. Click the Falcon checkbox then click Done.

Log into the My IslandID Management Portal. Click on the Requests tab from the top menu bar. In Section 1, click the Create New User button. On the User dropdown menu, click Falcon Service Accounts. In Section 2, enter a Service Account Name. The user account has to be unique and end with .svc. The description can include an IslandID that is not already in use that relates to the department. The password has to be 24 characters long and include at least a letter, a number and a special character for initial creation. Click Done when complete.

Log into the My IslandID Management Portal. Click the Users tab, then type the account name in the search bar. Select the account, then scroll to Section 2. Click the dropdown menu and select Manage Accounts, then click Next. Scroll to Section 4 to reset the password. Follow Password Rules provided in right-hand panel.