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Problems

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Current Problems

What is Broken? Start End Status
TAMUCC users are currently experiencing a degradation of service with accessing Office 365 services.  This includes Exchange Online (webmail, OneDrive, O365 Admin Interface for Systems Administrators, etc.).  Tuesday September 4, 2018 8:25 AM Pending Resolution
Reports are coming in describing Argos being slow and difficulty running reports.  We are working with vendor support on a resolution. Wednesday, August 29, 2018 2:00PM Pending Resolution


 

What is Broken? Start End Status

Logins to LaserFiche are showing a licensing error.

Tuesday September 4, 2018 9:00 AM Tuesday September 4, 2018 12:46 PM Resolved
Secondary network link from Datacenter to CCH Friday, August 24th, 2018 11:50 AM Friday, August 24th, 2018 4:46PM Resolved
The Art museum Network connectivity Thursday, August 23rd, 2018 4:35 PM Thursday, August 23nd, 2018 6:40 PM Resolved
Banner 9 Thursday, August 23rd, 2018 9:20 AM Thursday, August 23rd, 2018 11:08 AM Resolved
Sanddollar Monday, August 20th, 2018, 3:06 PM Thursday, August 23rd, 2018 6:08 AM Resolved
BC200 Parking Service  Tuesday, August 21st, 2018, 9:02AM Tuesday, August 21st, 2018, 10:17AM

Resolved

Duo Authentication Service  Monday, August 20th, 2018, 10:28 AM Monday, August 20th, 2018, 3:05 PM
Resolved
Clients are unable to log into IslanderReady. Friday, Aug 3, 2018, 10:24 AM Friday, Aug 3, 2018, 12:30 PM Resolved
A switch on the 2nd floor of the Engineering building rebooted. Friday, Aug 3, 2018, 8:56 AM Friday, Aug 3, 2018, 9:01 AM Resolved
CI 2nd Floor Switch is unavailable.  Some devices in the CI 2nd floor lab may not have a network connection. Wednesday, Aug 1, 2018, 11:00 PM Wednesday, Aug 2, 2018, 9:46 AM Resolved
Users at the Art Museum have no network or telephone connectivity due to power failure Wednesday, August 1, 2018, 1:30 PM Wednesday, August 1, 2018, 3:16 PM Resolved
Clients are currently unable to dial off-campus or dial into campus. 911 calls are unaffected.  Friday, July 27, 2018, 11:47 AM Friday, July 27, 2018, 3:17 AM Resolved
Clients may experience login issues.  Tuesday. July 24, 2018, 7:50AM Tuesday. July 24, 2018, 3:30PM Resolved
CAS authentication Tuesday. July 24, 2018, 1:21 PM Tuesday. July 24, 2018, 1:51 PM

Resolved

Argos not responding.  Tuesday. July 24, 2018, 1:00 AM Tuesday. July 24, 2018, 7:58 AM

Resolved

HPC Friday, July 20, 2018, 10:00 AM Friday, July 20, 2018, 10:51 AM

Resolved

hpcm.tamucc.edu Thursday. July 19, 2018, 6:45 PM Thursday. July 19, 2018, 7:45 PM

Resolved

hpcm.tamucc.edu Thursday. July 19, 2018, 3:25 PM Thursday. July 19, 2018, 4:17 PM

Resolved

SQL2008. Affected databases:

 AccuTrackDB

AccuTrackSOARDB

accutracksoartest

AccuTrackTestDB

BC200ParkingDatabase

Contracts

ContractsMerged

CrestronFusion

GeneralReceipts

GeneralReceiptsTest

HPO

HPO-Test

Labstats

lansweeperdb

Lib_Inventory

propharmone

PROPHARMTEST

PSPDATA

ServerPerfAdvisor

SOPHOS51

SOPHOSENC51

SOPHOSPATCH51

TelecomDB

TVSSvc

UNSV

UPDVIDEO

VAMT

Thursday. July 12, 2018, 8:00 AM Wednesday, July 17, 2018, 4:32 PM

 Resolved

Transcript System delays in processing Thursday. July 12, 2018 4:00PM Friday, July 13, 2018 4:21PM

Resolved

Network switch unavailable in Classroom East building  Friday, July 13, 2018 1:00AM Friday, July 13, 8:11AM

Resolved

SSO login unavailable  Monday, July 9, 2018 4:00PM Monday, July 9, 2018 7:25PM Resolved
Glasscock building network switch is down.   Monday, July 9, 2018 7:20AM Monday, July 9, 2018 8:05AM  Resolved  
CBI Network Switch is down Monday, June 25, 2018, 8:00 AM Monday, June 25, 2018, 10:07 AM Resolved
Lost 10G link to the internet. Friday, June 22, 2018, 3:00 PM Friday, June 22, 2018, 3:51 PM Resolved
Art Museum network switch is down.  Friday, June 22, 2018, 2:59 PM Friday, June 22, 2018, 3:51 PM Resolved
Science lab 1 power outage. Friday, June 22, 2018, 1:07 PM Friday, June 22, 2018, 2:47 PM Resolved

Science lab 2 network switch is down.

Friday, June 22, 2018, 7:55 AM

Friday, June 22, 2018, 10:04 AM

Resolved

There is a network switch in CI 2nd Floor that is down.

Monday, June 18, 2018, 1:37 PM

Monday, June 18, 2018, 3:04 PM

Resolved

Clients are currently unable to dial off-campus or dial into campus. 911 calls are unaffected. 

Tuesday, June 12, 2018 5:55PM

Wednesday, June 13, 2018 10:00AM

 Resolved

Clients are currently unable to dial off-campus. Internal calls are still functioning. 

Wednesday, June 6, 2018 9:50AM

Thursday, June 7, 2018

Resolved

Malicious phishing attempt with a .pdf attachment. Email From: OneƊrìve <ymohammed@tutordoctor.com> Users should not attempt to open the attachment. 

Monday, May 14, 2018 9:00AM

Use the Shift+Delete keys to permanently delete the email from your mailbox.

OCNR 2nd floor network switches unavailable

Wednesday, May 30th, 2018 4:46PM

Wednesday, May 30th, 2018 5:03PM

Resolved.

Blackboard Learn Logins

Wednesday, May 30th, 2018 12:20 PM

Wednesday May 30th, 2018 12:24 PM

Service has returned to normal.  We are working on a root cause. 

CenturyLink phone service outage

Wednesday, May 30th, 2018 10:58AM

Wednesday, May 30th, 2018 1:34PM

Resolved.

Banner

Wednesday, May, 23, 2018 3:50PM

Wednesday, May, 23, 2018 4:13PM

Resolved

Intermittent breaks in calls heard by users

Monday, May 21, 2018 10:00AM Monday, May 21, 2018 11:58PM Resloved

University users of Cisco Jabber may encounter certificate errors when logging in.

Monday, May 15, 2018 8:00AM Monday, May 16, 2018 1:30PM Resloved

Laserfiche Document Profiler Unavailable

Monday, May 14, 2018 8:00AM Monday, May 14, 2018 5:00PM Resolved


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SCHEDULED MAINTENANCE